franny3

The tankless water system came along with my new house. It has burst once and flooded my basement. Stayed two days and one night with no hot water and no heat. Now again, three months later, it has burst again. It flooded my basement again. I could live without hot water but no heat is another story -10 weather. When I told them that if my pipes burst because of the cold they would be responsible. They replied that I should read my agreement (section 4) but he could not tell me what it states. What a joke this company is. Read your agreement carefully. If your new house comes with this service, either refuse it or don't buy the house. Worst service ever...I wonder how they could stay in business. It's really sad...

Dan was very professional, organized and knowledgeable. He gave me excellent advise on how to best use my space. Thank you Dan for being the best trade that worked in my house. You impressed my husband and that's not easy to do.

Rachel did an amazing job at painting my ensuite and bedrooms. She worked non stop, was clean and at the end of the day, she cleaned after herself. I would not hesitate to call on her services again.

I had MSM install a fireplace mantel. They were anything but professional during the installation! After the installation, I noticed that it had spots of another colour but I was told that it was wet and when it dried the colour would be the same. It has been over a month, the colour is still off, I have left over 10 messages, nobody has called me back.

Rick and his crew did an amazing job installing all hardwood on my main floor. He was professional and made sure that I knew all costs that might arise. When they left, he made sure that I was totally satisfied. My place was left clean and all garbage was removed.