Company did not supply gas permit or GST number. AAA Heating and Plumbing supplied and installed a new furnace for us on March 29, 2021. Any company that does the installing is required to pull a gas permit. We were advised this was done and the city would be sending an inspector out. After three weeks of not hearing from anyone, we contacted the city and were advised that NO permit had been pulled. We reached out to Dean, the owner, 7 times through Aprill 22, 2021 to May 27, 2021, with no response other than ‘I will send you the permit number’ which has never happened. It has taken days and sometimes weeks to receive any reply from him and all he states is that he will send the permit number. A company that has no care or concern for the safety of their clients should not be in business. This can be very dangerous and could cause injury or worse - death. This company also operates under ‘AAA Heating and Cooling’ and ‘Climate Change’. Companies should be transparent and respect the well-being of their customers and AAA Heating and Plumbing has shown they don’t care about customer service or customer safety once they have been paid. We also noted that GST was charged, however, no GST number appears on their invoice as required by law.
- Approximate cost of services:
- $4,350.00