We have used A Glass Act many times over the past 10 years, on separate homes and have always been satisfied with Kirby's work, our most recent project included! Highly recommended!
Thank you for your REVIEW, Angelo! Your continued use of our services and very much appreciated, thank you
Quick and efficient! Arranged estimate via internet with some quick iPhone photos! Windows look great. They were even able to get to a tricky skylight on my roof that was difficult given the proximity of a neighbours home! Overall, very happy with the work and process!
Thank you for your Review Angelo!
Plugged Kitchen sink, Water stain in basement bedroom
Noted enlarging water stain in the basement bedroom, that started to drip. At the same time, kitchen drain got plugged. I sent an email via on line contact on Sunday, and got a prompt response giving me some advice to hold off til Monday or Tuesday to save the Emergency call out fee. When Justin came out on Tuesday, he promplty discovered the cause of the basement leak was not some massive pipe break ( which gave us nightmares about potentially massive reno costs to tear up ceiling drywall and replacing pipes), but a faulty connection to an upstairs shower drain. He also showed my wife how to easily unplug the kitchen sink in the future as it was likley to recur given the type of pipes that were used, but talked us out of changing it as the costs would be significant. We also dealt with John in Jan 2012 to fix plumbing related back up of laudary machine loctaed in the same bathroom. Again a result of improper drainpipe installation by the same "handyman". Both John and Justin were great to deal with and gave us honest and straightforward advice that we could trust. We will defuinitely continue to use and recommend their services in the future
Hey Angelo, it has been a pleasure to meet you and your family and be able to help you out with your plumbing issues and am glad that we were able to ease your worries and give you the peace of mind needed. We are happy to be able to give you real honest advice as this is what has earned us the reputation that we have been able to build thus far. We are not in this to make as much $ as we can on each job, but instead to gain loyal, lifetime customers! We would rather have you feel confident recommending us to friends and family then to make the extra money, besides we still have to sleep at night too ;0)
