From the very beginning - organizing with Paul was super easy and reliable. He was easy to get a hold of and answered the myriad of questions I had about services and logistics for my move. I was very anxious and uneasy about the move, as I had previously dealt with a sketchy and unreliable moving company - but Paul was gracious with my nerves and organized everything perfectly. I also found the pricing for Road Runners to be extremely fair - given all of the extras they include - a large 28 foot truck, all the tape and plastic wrapping needed to wrap up the furniture, floor runners for the house, alongside the required dollies for moving. David and Vladmir arrived Friday morning and were super friendly and hard working. They took such great care in wrapping my items and were cautious with all the walls and doors at both locations. I had zero damages to any of my items and could not believe how fast and hard they worked. I also found both of the men extremely trustworthy which made me feel good about leaving my prized possessions in their care. Talk about the difference with using professionals!!! The ease that they had moving my big furniture on the dollies was quite literally shocking! It really convinced me to never have friends move me again, and that instead I could count on Road Runners. David and Vladmir were highly professional, reliable, safe, and all around lovely to chat with. I'm absolutely delighted with my experience through Road Runners and cannot recommend them enough. I will 100% use their services again if I ever need to move, or if I require transportation of large items. I will also recommend them to all of my friends who move in Toronto.