Reviews

10/10

John and Peter have always helped us promptly, effectively, and sometimes even for free (for small jobs). Some other companies expand their operations by employing multiple levels of subcontracters. Not these guys. Master's Plumbing seems relatively small, and they do virtually all the work themselves - they seem to care about their work and not just the profit. This season the main drain of our house became blocked, and another company we called in unfortunately charged us a lot of money without solving the drain problem. Master's Plumbing immediately knew what was wrong and fixed it right away (a big job) at an excellent price. Highly recommended.

Approximate cost of services:
$5,000.00
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0/10

I'd rather not go through all the details, but this company failed us on every count. I'd never recommend them or call them again. Other companies served us so much better.

Approximate cost of services:
$2,000.00
3 of 4 people found this review helpful.
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Company Response

Hello,
There must've been a misunderstanding as we always give a window of arrival. Today we advised it would be between 11 and 2.
We arrived at around 1 pm and were surprised that you were upset that we didn't arrive at 11.
Our process is to call and let our clients know when we we're on the way so they don't have to stay home and wait around. You can run errands and get a 1/2 hour lead time to meet us. We did maintain our scheduled appointment window as promised, I am sorry that you were hoping that we would get there right at 11 Am, however we never promised you this. - Sorry - The Priority Team.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662