Jonathan Smith

Stay away from this company and its principal, Zach. What started as a backyard dream, turned to a nightmare. The project was just over 60% complete - mostly on the garage - when Avenue Road Reno abandoned the worksite. We made the mistake of paying over 90% of the contract price on his promise that materials would be delivered and his team would be on site to complete. $45K worth of work paid for and not done. We had the site assessed and found some work was sub-standard, with deficiencies, not to Code and he commenced work on the deck without the necessary permit in place when he was told not to. Failed to deliver on promises, mismanaged the site, he failed to pay attention to detail and failed to reimburse us. Complete incompetence and worse. Our dream of having the project complete by summer has been ruined. We are advised it will now take more than six months and more than $60K to remedy the mess that Zach's 'team' left behind. Our advice: do not let this man, or the company he represents have anything to do with your construction or renovation. We learned the hard way. He's a smooth talker, we were taken in and he delivered a mess. It has left my wife and I tens of thousands of dollars out of pocket. We are financially and emotionally drained by this experience. I have been involved in many construction and renovation projects and never had an experience as bad as this one. You have been warned.