We purchased a rocker/recliner from Lebows. A few months later it broke and would not recline. They sent someone out and said we would have to have the mechanism replaced. They ordered it for us and we waited and waited and then called them and they said it was in but they didn't have anyone to come out and replace it. So we had to go pick it up and figure out how to replace it ourselves.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?