Mr. T in Hamilton

Called this company for two AC installation on a duplex, but they are not the ones doing the installation. They have subcontractors doing it for them and in my case they were "Total shoe makers". They did not even carry the basic tools, like pipe benders. They had to borrow a saw from me, imagine!Terrible and shameful job! Had to complain to the main office for them to come next day to fix all mistakes. Both units worked for one season and on the next season one of the units wasn't making any cold. Called them many times, left messages and finally one time someone answer. I explain the situation they told me someone is going to call me , but it never happened. After many other calls with no answer, I decided to go to the company main office in person. They told me that is possibly a leak in the line and it is not covered. So I told them, that they were responsible for their installation. So longer story short, they send me another subcontractor to repair it. It was a leak, this subcontractor said one of the join nuts wasn't well tight. Terrible installation lead to this problem and they told me isn't under warranty. They charged me over $440.70 by just adding some more gas and tight the nut properly. No more this company for my projects. PLEASE STAY AWAY FROM THIS COMPANY! THEY ARE NOT THE INSTALLERS, THEY DO NOT TAKE ANY RESPONSIBILITY ON THEIR JOBS, THEY DO NOT ANSWER CALL WHEN YOU NEED THEM FOR REPAIRS.