called them to fix a nest thermostat that wasn't charging on the wall properly...they came and were unable to fix and were unware of the "common maker kit" solution that my wife had read about online...didn't provide any solution. They charged us for the visit even though they left without providing any solution. the next company we called knew exactly how and what to do and came and fixed it... the company was not willing to provide refund for the 0 value visit they provided... will never call them again!

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