We hired Avenue Road Roofing because they had a good reputation and also because they were featured on Holmes on Homes. We knew they would be expensive but we wanted a company that could back up their work. The quotation process was very pleasant the estimator explained things in much more detail than the two other roofers we asked to provide quotes. It took over 2 months for them to start the work, but in fairness, the summer of 2006 was plagued with rain. They started a three day job on a Friday, which should have rung the alarm bells, and they assured me that the first layer would protect the roof in the event of rain. Well, it didn't. The good news is, they stood behind their work and eventually repaired the interior. The metal work was not done properly, and that too they fixed. Some of the stucco trim has to be cut away, and this was never properly finished. It took a total of five months from the time we signed the original contract. We were generally happy with the work on the roof and the professionalism of the company in standing by their errors, but they should be more upfront about their ability to do the job in a resonable timeframe. Once they start it, it should be finished as best as possible in consecutive days, not over a period of three months.