Reviews

1/10

I called Ace Plumbing for an emergency furnace repair when I couldn't get anyone else to come out on short notice. They explained that it would be $79 for the service call, but that all parts and labour would be extra. After an examination of my furnace, Greg came up with an estimate of over $1700 (slightly cheaper if I bought the membership). Greg said it could possibly be one or two things that could be wrong with the furnace, but he couldn't guarantee me which part needed to be replaced. I explained to him that I could discuss with my husband then get back to him. I then called Atco Gas (which I should've done in the first place). They were at my home within two hours, and fixed my furnace with a simple $85.00 part. No charge for the service call, and no sales pitch to try and make costly and unnecessary repairs. Never would I contact Ace Plumbing again. They are extortionists who are only trying to get more money out of their customers.

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