Reviews

4/10

Decent windows, service relatively poor. One of the windows was installed with scratches. So far it's been 3 months and it still hasn't been replaced. Both the customer service department and the sales representative (Olga) have been notified with no resolution. Disappointed.

Approximate cost of services:
$10,000.00
4 of 4 people found this review helpful.
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Company Response

Dear Mark,

please contact our head office at 1-866-807-8064 to resolve any issues at hand. We hope to hear back from you soon

0/10

Cannot recommend this company. From the quality of finishing to customer service, this company disappointed in virtually every area. Paint colour on trim did not match cabinets (confirmed by cabinet painter), gaps in joints, different heights on crown moulding, doors that don't close properly, toe kicks that don't reach the cabinet above...and on and on. Even warranty work, no hope of that happening! Sadly, we will have to hire a professional company to correct their shoddy workmanship.

Approximate cost of services:
$27,000.00
What could this company do to improve their services?
Hire a competent installer.
Any advice to offer fellow homeowners facing a similar project?
Get an iron clad contract, do not give your credit card information to this company.
1 of 2 people found this review helpful.
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