Reviews

0/10

I am so stressed and depressed Racently purchased house from parkwood master builders in 2020 December 15 House is full of deficiencies Biggest problem is that cold air coming under the baseboard throughout the house Main floor and second floor How city has been passed inspection on this house The hvac pipes are frozen inside Building ice on them It is so frustrated I have many photos

Approximate cost of services:
$494,000.00
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Company Response

Hi Parm, we’re very sorry to hear that the extreme temperatures are causing issues in your home. We understand that you have been in touch with our Warranty department and that our technician came to your home the day we received your complaint about the sealing in your home to assess the situation. We also understand the heating contractor will be coming to look at your HRV tomorrow, February 12th, before noon. As we are working on resolving your sealing issue with our trades as soon as temperatures allow, we encourage you to please try opening the door of your HRV, or unplugging the unit temporarily, so it can thaw and run properly as too much fresh air can cause freezing in these weather conditions. We understand these extreme temperatures are frustrating. Please understand that our team and our contractors are working towards a solution for your situation. If you would like to discuss this further, please reach out to info@parkwoodhomes.ca.