Reviews

10/10

Wonderful service, always on time when they announce their visit, I like their feature to be called ahead when a service is scheduled. I have an annual membership for 7 years, I've renew it every year.

Approximate cost of services:
$270.00
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Company Response

Thank you very much for such a great review, Razvan! We appreciate your business over the past seven years.

10/10

I am with Hometurf for 6 years, they do a great service to my front and back lawn. There is a newsletter left out on each visit, they call before each visit at my request, to be sure the gate to the backyard is open. I only have to cut the grass during the season, nothing else.

Approximate cost of services:
$275.00
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Company Response

Thank you so much for your lovely review, Razvan! We're thrilled that you've been with us for six years and that you find we provide a great service on both your front and back lawn. We appreciate your business and that you took the time to share your experience with us! We look forward to servicing your lawn again!

0/10

Worst experience ever. First warranty call was handled with mistakes at every step, technician sent, had no clue, stayed on my driveway on his cellphone. No diagnostic, no idea where to look for Serial Number. Didn't know how to open it. Second appointment brought a buddy who was more knowledgeable, took it apart and realize they have the wrong parts. No diagnostic again, they only know to order parts - all of them possible. After a trunk load of parts, replacing all the circuit boards possible, at the third appointment they make it work. After 2 weeks broke again, same error, same issue. Now it's broken again after a month and the new technician sent on the second warranty call came today with the wrong parts. Clueless as well. He left after 5 min doing nothing. 6 weeks ordeal, no escalation point, no recourse, they held you for ransom at their will. Considering lawyers and going through the courts. Stay away from Sears Canada and TransGlobal Services - disgusting service, worst customer experience.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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10/10

After a small scale reno at the main floor and being only 1 year in the home I was wondering what's the condition of my furnace duct. I called Paul from Duct Cleaning Specialists and setup an appointment. He agree to have an inspection done first and decide after. Very pleasant guy, polite, clear and professional . It turned out no duct cleaning was necessary in my case, just vents vacuum cleaning and the change of the humidifier pad. No intention to overcharge, or try a unnecessary upsell. Straight, clean professional - really surprised after I hear some horror stories around. Definitely I'll recommend Paul for honesty and professionalism.

Approximate cost of services:
$275.00
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