Erin

After the completion of my home renovation project, and with only a few days before hosting an event at my home, I was overwhelmed with how to tackle the considerable amount of construction dust. I hired 5 Star Cleaning after speaking with Daniel who listened and provided great customer service. The cleaners were prompt and did an incredible job. My home looked fantastic when they were done. I highly recommend their services.

Rock Bottom Underpinning (Rock Bottom) exceeded my expectations with its excellent workmanship, exceptional customer service, professionalism and expertise. I couldn't be happier with how the basement and the walk-out turned out. I decided to hire Rock Bottom not only for its stellar reputation but most importantly, Jamie was easy to speak to. I really appreciated the time he spent to explain this complex construction process in a manner that we could understand. Jamie provided comprehensive project management from start to finish.  He not only obtained the permits but also coordinated with the city inspectors and the engineers inspections of the worksite. If you don't have an engineer, Rock Bottom has a reputable engineering firm that they work with. He also kept me updated on the process and provided options which allowed me to make informed decisions as the project progressed. Jamie was responsive to inquires and was amenable to my request to make alternations to the design of the basement walk-out. The entire crew was amazing. They were pleasant, incredibly hard-working and were respectful of my neighbours and their property, which is incredibility important. My neighbours also commented on how the entire crew was really nice and respectful. Quite frankly, the crew and Jamie specifically went above and beyond. It was an absolute pleasure working with Jamie and his team.

With winter quickly approaching and stuck at home due to COVID-19, I thought it would be nice to repair a working fireplace this winter. After consulting with a few companies, I decided to use Top Hat Chimney to repair my chimney and install a metal liner. Mike from Top Hat Chimney was knowledgeable, explained the process which made me comfortable. Ultimately, I decided to go with Top Hat Chimney, not only because of the reasonable price to repair my chimney but the great customer service. The work on the chimney was done quickly, the staff was pleasant, and they left my home clean. I am happy I went with them to repair my chimney. Even after the job was done, Mike was still responsive to my inquiries which speaks to their great customer service. I am so happy that I know it's safe to use my chimney this winter.