Reviews

0/10

I ordered a dining table and server Dec 2018. I was told verbally and in writing that Ashely gave a one year manfacture's warranty. I also purchased a 4 year extended warranty from Ashley. At three months the server started warping peeling and fading. I sent pictures to Ashly customer Horror center. Within a few days I realized the table was starting to chip and fade in spots. I then notified Ashley that at 90 days I could see the table starting to do the same. I even called their head office in Winnipeg and was advised that it was not under the 1 year nor the 4 year extended warranty because it was only cosmetic and not a defect. I served the parent The Defresne Goup Ltd with a small claims writ. Within a day they were on the phone offering to pick up the set full credit. However I turned down the offer as they refused to reimburse me for the finance fees, the extended warranty and court fees. 1,000 I shall be asking the judge for 2500 extra for storage costs. I had to and still have to store this mess in my kitchen

Approximate cost of services:
$4,000.00
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