MattC

Over the past few months, I've noticed that the pressure from the hot water taps in my house has been dwindling. Finally, I called Reliance. My thought was that there might be something with the hot water tank. If not, at least they could tell me I have some blockage in the pipes somewhere. I called on a Saturday, around 2:00PM. The telephone support person indicated that a service technician could come /same day/ if that was convenient for me. It certainly was. The gentleman who arrived about 4 hours later was polite, and knowledgeable. He was able to quickly isolate the problem to mineral buildup on the topper (pipe diameter changing thing between the tank and the house line). The service took a mere 30 minutes. My hot water pressure is now the same as the cold water again!