Our hot water tank ceased to work. We called Reliance customer service who then sent out a service technician. Barry, the service technician, arrived on time and proceeded to diagnose the issue. Turned out to be a thermal couple. He replaced the offending part and it was fixed! I must say that Barry was friendly, knowledgeable and efficient. The best service technician I've ever had. Because of his excellent service, we are now considering purchasing another furnace and additional service from Reliance. Thanks Barry!
- Approximate cost of services:
- $0.00
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- Company Response
Thanks so much for taking the time to share your experience Jean-Pierre. We greatly appreciate your business and are thrilled that Barry was able to resolve this issue quickly. RM