Just purchased a home in Goodwood, Ontario. Of the 28 windows over 50% of them have cracked seals and several of the handles are broken. It seems odd that SO MANY or the seals are broken. Some windows are so cloudy that you can't see through them. We keep the shutters closed most of the time. I noticed that all windows were produced by DECORA in 2002. If you are purchasing a home or plan to change your windows I would ADVISE AGAINST using this company and check the window stamps before you buy a home. If you are a builder, don't put these in new homes. Oh, and the DECORA Company phone number is no longer in service. I wonder if they are? Time to make a drive to Concord... Good Luck!
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Build a window seal that does not leak. That would solve the problem. Engineering, and Testing of products should come before selling to contractors and home owners.
- Any advice to offer fellow homeowners facing a similar project?
- Don't use DECORA windows. Period. I first learned of the company when I looked at the window stamps in my broken seal windows. The view was cloudy but I was able to make out the company name D E C O R A right below the broken seals...
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