Reviews

10/10

John responded almost immediately to my service request and over a weekend we decided on the style, colour, and trim for the garage door replacement. He was able to order the replacement and installed it on Monday. He arrived on time and completed the installation in about 4 hrs. and removed the old door and rails. I was very impressed with his efficiency.

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Company Response

Thank you Marjorie for the review. It was nice to provide you the service. Our goal is to reach our costumers satisfaction. If you will have any questions or if you need any other services, feel free to call or mail us.

We also provide services as:
- all type of repair services for commercial and residential garage doors
- new openers (belt drive, chain drive, jackshaft side mount opener for high lift system) and installation.

10/10

Over the weekend I noticed that the front patio area was flooded and contacted several plumbing companies for the repair. Drain Master was the only company that used a proprietary trenchless method that would replace the old pipe without disturbing the patio brickwork and landscaping. Jose and Victor worked efficiently throughout the project, from installation to clean-up. There was a slight glitch as they had the impression that the water main shut-off was on the west side of the house and spent some time digging in the wrong place, but once I contacted the city and obtained the coordinates for the WM shut=off and they found the unit, they worked steadily until the job was completed. The before and after photos are attached. I was very impressed that the patio bricks did not have to be dismantled and re-assembled, which would have been an additional expense. Thank you Jose and Victor for a job well done!

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10/10

I obtained three quotes before I decided to go with Adanac Roofing, as I a was impressed with their product information, warrenty and professionalism. The Adanac crew did a great job in replacing my 35 yr. old roof in three days. Clean-up was thorough, and my house perimeter was left spotless. Kurt Livingston, the project manager, also arranged for a complimentary replacement of four leaking elbow joints...the before and after photos are shown.

1 of 1 people found this review helpful.
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Company Response

Hi Marjorie.Thanks for the review and your business.It means a lot to me and the guys to hear back from our customers.We are trying to take the fear out of hiring a roofing contractor one job at a time.Dan Marr owner Adanac Roofing and Gutters.

10/10

My old garburator sprang a leak, so required a replacement. I bought a replacment unit but was unable to disconnect the old unit, so called for help from GVA yesterday, and they were able to fit me into their schedule for 12:30 the next day. Work was completed in a timely efficient manner and they removed the old unit for recycling.

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10/10

My dryer duct had fallen out and the dryer vent screen was cracked, so I called Andrew for the repairs. I provided the materials (duct pipe, clamps, exterior vent, interior connectors to vent and dryer) and sent him photos. He provided a quote and estimated time for the repairs. He was able to schedule me within a week, and completed the work within his estimated time frame. Andrew has done work for me previously and I continue to be pleased with the quality of his workmanship, as he goes one step beyond the job, such as cleaning the floor in the dryer space and care in caulking the exterior vent. I would highly recommend him for any handyman work.

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10/10

Staff arrived on time, completed work within estimated time frame, and price was as initially quoted with no hidden costs or surprises. As dryer vent was blocked with lint, extra steps were taken to clear the vent. Suggestions for a furnace filter cleaning schedule and alternatives for avoiding future dryer vent problems were given.

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Company Response

Thank you again for using my services.
I appreciate you taking the time to review your experience with us.
Have a great winter season

Kind regards,

Jason
DuctDudes

10/10

Gerald at Mother Nature's has maintained my lawn and trimmed my cedar hedge for over ten years. He is meticulous about clean up and disposal of garden waste. His rates are reasonable and competitive.

1 of 1 people found this review helpful.
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10/10

I had four sets of door frames that were weather damaged and in various stages of deterioration. Andrew provided a reasonable estimate and was able to complete the work in three days. He was professional and organized, and cleaned up the work site each day. I have attached pre-and post repair photos on the garage door entry as a sample of Andrew's work. I would highly recommend him for any handyman repairs and would call on him again should any other work be required.

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6/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I needed my ceilings painted and contacted three companies for quotes and available times in July, 2012. ProRise’s initial quote was twice the amount quoted by the other two companies and I was prepared to wait until September when the other companies were available. In the meantime, Joseph Halfar re-contacted me and presented a revised quote that was more in line with the other companies and stated he would assign a two man crew for Aug. 18, 2012. As we were having a family wedding and guests Aug. 24th, I decided to give ProRise a try. On Aug. 18th, a two man crew arrived promptly at 9:00 AM, prepared the areas by taping protective plastic on all other surfaces, and worked in a professional and efficient manner. They removed all the potlight housing prior to painting and replaced them after completing the job. There was an error in the paint color, and this was pointed out by the crew. I appreciated the fact that they informed me of the paint color difference, rather than just blindly using the paint because it was there. The situation was quickly rectified with replacement paint that was a closer match to the original paint. The crew left a quart of left-over paint for future touch-ups, cleaned up, replaced the potlight housings, and even painted one that was discolored, and moved furniture back to their original places after the job was done. I am highly satisfied with the professionalism and efficiency of the crew assigned to this job, and would recommend them to friends and family; however the same cannot be said of Joseph Halfar, who made errors in the job quote, invoicing, and paint match, as he neglected to take the available paint sample and formulation that was offered. He also posted an abridged version of my feedback without my prior permission and when I commented that future customers should have full disclosure, he agreed to post the complete version but did not.

1 of 1 people found this review helpful.
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Company Response

Hello Marjorie, thank you for your feedback. Your ceilings looks great, Henry and Tomas did a great job. I do apologize for the paint mix up but it's a good thing we corrected the issue and got the job done on time and on budget.
In regards to the final invoice the details of the owing balance were outlined in the email , but for future reference I will make sure things are more clear. With the feedback your original rating was a 10/10 score, I was unsure if you wanted to include your experience with me. Your feedback is very important to me as customer service is my number one priority, if there is anything else I can do to compensate you for your inconvenience please let me know. I would like to thank you again for the oppertunity and feedback, if you have any further questions feel free to contact me anytime.

Regards,
Joseph Halfar