Reviews

10/10

I have used this company several times. Fred is the Manager and he is so amazing! We had a giant flood and their services were done efficiently with 110%. I thought my sump pump was not working. Fred stopped by, did a few things and Voila! No charge! I would give them 100 out of 10!!!

Approximate cost of services:
$0.00
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Company Response

Hello Shelley,

Thanks for your review of Mr. Rooter. We appreciate you taking the time to let others know about the great service, and hope you think of Mr. Rooter for your future plumbing needs.

Thank you for choosing,
Mr. Rooter Plumbing


First Review

10/10

We have been using this company for for 15 years. We researched companies for putting in a pool and found this company to be the best for us. Brain Powell is super nice, very intelligent and he answered the hundreds of questions I had asked him. Our pool is gorgeous and over the years we have maintained it, replaced the liner, added stamped concrete to our backyard and done repairs and replacement of pool equipment. We also added a solar heating system which saves us a ton of money. We have used Rosehill Pools for all of these projects and are really happy with the service and prices.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
There is nothing to improve!
Any advice to offer fellow homeowners facing a similar project?
If you would like a pool in your backyard, call Rosehill. Brian Powell is great! He always has a smile on his face, and his service is amazing.
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10/10

In 2009, we had a major flood in our basement. I called Mr. Rooter and they came immediately. They are polite, hard working and they investigated and solved the problem right away. In the summer of 2012, we had another flood. I called Mr. Rooter and they came to my house and checked out the possible reasons for the flood. The plumber called and had the manager come to my house. They showed me on the camera that the flood was caused by my outside drain pipe and the leaves that were blocking the downspouts on my roof. I had the leaves cleared and the downspouts repaired and no more water in my basement! They were amazing! They investigate, explain the problem and find a solution. I highly recommend Mr. Rooter as a plumbing company.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
They do not need to improve!
Any advice to offer fellow homeowners facing a similar project?
If you have a flood, call Mr. Rooter.
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Company Response

Hello Shelly, thank you for sharing your positive experience with Mr Rooter! We are making our best effort to understand and appreciate the customer's needs in every situation. We are glad that your situation was rectified and you have an understanding of what happened. Thank you for choosing Mr Rooter and have a great day!

10/10

I have had Mr. Rooter repair my flooding problems on 2 previous occasions. They repaired the pipes efficiently and in a timely manner. They were so pleasant, easy to communicate with and fixed each of the problems they found. I also had my drain pipe lined so that it would protect the old drain pipe from causing a flood. We had a flood recently and they investigated everything and found it was the result of a blocked pipe on the city side and blocked eaves troughs. Travis arrived at my home immediately and called his manager Fred and they spent several hours investigating until they found the cause. There was no charge for all of this work because they found the work they had done previously was fine. I have been so ripped off by plumbers I found in the yellow pages, but Mr. Rooter was amazing. Fred and Travis were excellent. If anyone ever has a flood in their basement, they should call Mr. Rooter.

Approximate cost of services:
$0.00
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Company Response

Hi Shelly thank you for sharing your great experience with Mr Rooter and our technician Travis and our Service Manager Fred. We certainly do stand by our work and put in our best effort to inform the customer of what is happening and provide them with the appropriate information. We take pleasure in exceeding our customers needs! Thank you for choosing Mr Rooter and have a great day!