Reviews

10/10

He is very professional and always stands behind his product. He installed the system and has winterized it for about 5 years. Very dependable. I would not consider calling anyone else. He also does lighting, but I have not had that installed.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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0/10

I did business w/this company 14 months ago. Now they have sent me an invoice for gutter cleaning for December 2007.They claim they have me on tape requesting the service. I did not. I am home all the time and know the gutters were not cleaned. I even had someone climb up there and verify it. They have threatened me with a collection agency for a service I did not request and did not get. I wouldn't trust them any further than you could throw a stick. They are very rude,operate out of a boiler room and try to intimadate you. Especially senior citizens. Don't let them on your property.

Approximate cost of services:
$200.00
What could this company do to improve their services?
This company should not be allowed to do business in North Carolina.
Any advice to offer fellow homeowners facing a similar project?
Call a local company. Stay away from people using an 800 number.
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Company Response

Dear June,

My name is Ray and I am the brand ambassador for Ned Stevens Gutter Cleaning. In our continued efforts to provide the highest level of customer service we have recently begun to monitor online reviews of our company.

We are sorry to learn of your dissatisfaction with our service and would greatly appreciate the opportunity to gain your insight as to how we could serve you better in the future. At your earliest convenience please email me at nedstevensguttercleaning@gmail.com and provide your full name and a phone number where we can reach you to further discuss any issues you encountered with our service.

Sincerely,

Ray
Ned Stevens Brand Ambassador