Reviews

10/10

Bill did a wonderful job on a very tricky sink that had been dripping. It was a very small space and many issues with pipes getting in the way. Bill didn't give up till it was all sorted. Looks great! I would highly recommend Bill and will call him in the future for any plumbing issues.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thanks Natasha for the review and your business the new wide spread faucet looks great. It was nice meeting you. Bill....OBrien Plumbing

10/10

I needed someone to come and disconnect my gas stove on the same day and Keith was here within 2 hours. Did the job quickly for me, and was pleasant to deal with. Would definitely recommend.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It was a pleasure dealing with such a genuine person.

10/10

Great contractors. They came in the time promised and did the work hired for, plus some extra that was needed. I felt no pressure to have the extra work done, but he explained why it was necessary. Would absolutely recommend them! One tip though for having duct work done - it gets dusty after LOL.

Approximate cost of services:
$350.00
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Company Response

Hi Natasha,
Thank you for taking the time out to leave us a review. Getting dusty is not very common and happens for couple of reason. First if it is a old house with unfinished basement. As we use some agitating tools, the dust that sits on the top of duct (not inside duct) will move. Secondly from the the edges of the vents specially the return vents even after being very carefull doing the job but again it is not very common and we do clean after us if it does happen. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business. All the best, Duct Care 647-376-7678

10/10

Archie was great, very professional and his quote was significantly less then the other company that I got a quote from. You can tell he has experience and isn't just trying to upsell you. They were right on time, left the place clean and the window looks fantastic! Thanks I would definitely use them again, and definitely recommend them.

Approximate cost of services:
$1,000.00
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10/10

Peter was very professional and accommodating. The guys he sent got the job done in 2 days (quoted for 3 days) which was fantastic as i was nearing the end of my mat leave and had my sick 1 year old at home with me, so being around paint fumes for longer then necessary wasn't great. I would definitely recommend them and use them again. There was a slight problem with cleanup - they left paint in my bathroom (which wasn't being painted by them) but that was just a slight oversight and i was able to clean it up.

Approximate cost of services:
$2,700.00
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Company Response

Thank you!
Clean Cut Painting and Decorating Corp
https://www.cleancutpainting.ca
1-888-616-6260

8/10

I called Waterworks after seeing them on this website and seeing the great reviews and high ranking. The communication over the phone was very good and Michael called me back fairly quickly and scheduled the appointment for 5 days away (over the long weekend which is why it took so long i believe). Michael called ahead of arriving as promised and was very professional and clean. He fixed my sink in about an hour and installed a new faucet. He left my house as clean as when he arrived. I would use them again if i had a plumbing emergency, but it would be very handy if their website had a ballpark figure of prices. I understand that each job is different and they can't 100% quote over the phone until they see the work, but for those of us new homeowners with limited knowledge on a very fixed income it would save the heart attack of the price. Michael did tell me about the function on homestars where you can see what others have paid for similar jobs. I truly wish i had known that before having someone come out so i might have saved the $60 fee for assessment if i hadn't gone ahead with the work due to the cost (which i truly couldn't afford, but couldn't throw away $60 either). That being said Michael was very professional and i assume that all companies would have charged us the same, if not more.

Approximate cost of services:
$580.00
What could this company do to improve their services?
See my above comment about a very loose ballpark price list.
Any advice to offer fellow homeowners facing a similar project?
If I could do it again i would have purchased a faucet from home depot for less money and had it on hand for him to replace it if necessary. Then you could get a faucet you actually like for less money. And if you don't need to replace it in the end you can return it.
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Company Response

Hi Natasha in Toronto - You are absolutely correct, each job is different which is why it is not only difficult but quite possibly misleading to give pricing over the phone. Our Technicians are skilled in assessing the problem but they really need to see it in order to do so professionally and accurately. Once they evaluate the situation, our Technicians always give exact, upfront pricing for the work before starting. We are glad that we were able to go the extra mile to get the problem solved for you. From the Team @ Water Works Plumbing & Drains Inc.