Reviews

10/10

Used them last summer and the whole experience was fantastic. Came out for the quote right away. Completed the work in one day while we were at work and invoiced us later. Did a fantastic job and made great suggestions. Will be using them again.

Approximate cost of services:
$0.00
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10/10

This review is long overdue as we used them last summer. Love dealing with this company! No nonsense and quick with quote, booking and work. Came and replaced a tree in our front yard and pruned a couple of large trees in the backyard. And provided great advice. Very knowledgeable and will continue to use them!

Approximate cost of services:
$0.00
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Company Response

Thanks so much for writing a review for us. I appreciate it. Derek

9/10

We just renovated our kitchen and needed custom cabinets. After many quotes we were impressed with Marilyn and her ability to meet us in the evenings and her quick turn around. She provided a detailed quote, clearly outlined timelines and options. She met with us many times at the store and came to the house in the evening to accommodate us. Matt was easy to deal with regarding the delivery of the cabinets. The cabinets were delayed a few days but Matt was very helpful after the install and has come to the house a few times for some minor adjustments that needed to be made. The customer service has been fantastic.

Approximate cost of services:
$14,000.00
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10/10

We just renovated our kitchen and dealt with Bruno. From start to finish he was fantastic. Always available by phone and accommodated our schedule. Even the install was done days ahead of schedule and it looks great. Love the countertop and will recommend to everyone.

Approximate cost of services:
$3,500.00
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9/10

Tony and his crew were wonderful to deal with. We did a total reno in our kitchen and two bathrooms (main and ensuite). Tony made great suggestions for lighting and tiles. They even stayed late and worked on weekends to make up time and to stay on schedule. I would recommend his crew for any home reno project.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for taking the time to write a review!

Many Thanks
The Management Team at Red Stone Contracting INC

10/10

I needed to have a three handled tub faucet converted to a one handle faucet for a bathroom reno. Michael and Rocco were very patient and helpful in explaining what they would do. They also provided great advice on other things related to the bathroom reno. The job was done quickly and they left the work area clean and wore covers on their shoes while in the house. The cost was a little more than I was expecting but with plumbing you want to be sure you hire someone who knows what they are doing. And with a 100% money back guarantee how could I go wrong? It is great to know they stand behind their work 100%. I will use them again for any plumbing/drain needs.

Approximate cost of services:
$750.00
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Company Response

Hi Michelle, Our Team was happy to have resolved your faucet issue and advise you with the best knowledge. We provide competitive pricing and ensure the customer 100% satisfaction.Our Team takes pride in the work we do and likes to treat every customer as part of our family. We are looking forward to being your plumbing and drain service providers in the future. Have a great day and stay dry! Your WaterWorks Team

9/10

We had our front porch and walkway done this summer. Very pleased with the way everything looks. We have had many positive comments from people in the area. The team worked hard and completed the project in one day as they promised.

Approximate cost of services:
$0.00
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7/10

I contacted Ludwig based on the great reviews on HomeStars. William came out and spent time with us telling us in detail what we could expect from them for the paving of our driveway. We specifically asked about the edge of the driveway and William assured us that they would pave with a 'flat' edge instead of an 'angled' edge. He told us that the 'flat' edge would be stronger and last longer. Many of our neighbours have the 'angled' edge and their driveways are starting to crumble around the edges, which we wanted to avoid. Overall we are happy with the work done but the 7 rating is for the following reasons. William called to arrange a time for the prep of the driveway. He confirmed a time and then was 5 hours late. When I called their office, they knew nothing about the delay and told me to call William on his cell. Once I got a hold of him, he confirmed they were on the way. It would have been nice to at least get a phone call instead of having to wait all day for them to show up. Then to schedule the paving, William called one afternoon, asked if it would be ok to have the paving done the next day as they had a cancellation and could squeeze us in, I said sure! He confirmed they would be here by 9 am the next day and I told him they needed to be done by noon as I had an appointment and would have to leave. Again, they were late, they didn't arrive until almost noon and I was late for my appointment. Again, no phone call from William. Then once they started paving, they started to angle the edges. I reminded him that we had discussed and confirmed our driveway would have the flat edges. He then told me the angle edges are my only option because my grass is too low for a flat edge once the asphalt was put down. I am frustrated and disappointed that we didn't get what we originally discussed with William. In my opinion, William should have known and realized that the level of the grass was going to be an issue when he came out to provide us with the quote. And he was the one who recommended the flat edges in our initial discussion.

Approximate cost of services:
$2,300.00
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Company Response

Hi Michelle,

I'm sorry you had this experience. We're usually very punctual; it's rare for us to be one hour late, let alone five hours late for an appointment. You're right: William should have called to tell you. I'm sure he squeezed you in the next time because he felt bad. Sometimes, even with the best intentions, things don't turn out as planned.

As for the edges, I'm surprised William missed that. Low grass levels can't hold a flat edge. In any case, I assure you that with flat or angled edges, they are almost always the first things to deteriorate without a solid curb holding the pavement in. Nonetheless, you were told one thing and received another. For that, I am sorry. I have taken your review to heart and will talk to the staff so that clients don't get treated the same way.

Finally, thanks for taking the time to write this review. We never hassle our clients to write them, nor do we offer discounts for them, so we really appreciate it when people take time out of their day to write about us -- positive or negative.