Reviews

10/10

Moved into a condo that had laminate counter tops. I knew right away i wanted granite. I looked around a lot before i heard a referral from my brother's neighbour. I was able to save about $300 compared to what home depot or lowes was charging for the same product. We put in ceasarstone. It took about 1.5 weeks from me calling to them installing the counters. That included measuring as well. Their shop wasn't much to look at but I'm sure that only contributes to their low prices.

Approximate cost of services:
$2,000.00
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9/10

I was having new counter-tops put in and had purchased a sink and a new faucet. When it came time to have them connected I came on homestars and chose waterworks because they were the highest rated. I'm from Kingston originally so I didn't really know any companies in Toronto. I called on Monday or tuesday and they were able to come on a Friday which was perfect. The plumber arrived on time and seemed very knowledgeable. At first i was put off by the estimate of what it was going to cost me as it seemed high but after looking around on this site and others it looks like it was a fair price. Like I said, I didn't have a lot of experience with plumbers in Toronto. Its worth it to know that you're getting a professional to do the work and knowing that if anything goes wrong there is someone there to call who will back up their work. Others might have been cheaper but I think you take a risk when you play that game. He completed the work very quickly and was quite friendly. It took only 2 hours to connect both the sink and faucet and he made sure that they both worked before he left.

Approximate cost of services:
$800.00
What could this company do to improve their services?
give a ball park price over the phone when book the appointment. No need to wait until he sees the job when everything comes out of a book anyways.
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Company Response

Hi Aaron in Toronto - Thank you for taking the time to write your review. While it might seem convenient to receive a "ball park" price over the phone, that is a difficult thing to do. While it seem easy to price an installation of a faucet, there are many variables in the equation as the choice and selection of faucets is enormous today. We are committed to do the best job for our customers and give them the best value. From the Team @ Water Works Plumbing & Drains Inc.