I needed a new computer this year as my old one broke down and was un-salvageable so I headed to the Future Shop at Warden and Hwy. 7, and I found the staff very friendly and helpful. I am technologically illiterate so the rep helping was very patient and answered all my questions. I told him what I wanted to use the computer for and how much storage that I think I need. He made a few suggestions and I ended up buying a refurbished hp computer tower after shopping around at different stores.