T. Baker in Toronto

Ductless was the first of 4 recommended estimates I received for installing a split, ductless air-con system for my 100 yr. old attached row house. Since there was no outside wall, Paul, the salesman (and owner?) recommended we route the intake/outflow lines behind the bathtub/sink and position the unit in the upstairs hallway in such a way that it these lines would not show. All the other salesmen (who seemed very knowledgeable of installation requirements) were convinced this would be impossible and recommended other methods, all of which would have meant plastic piping descending across the length of walls. I will forever be indebted to Paul for his imaginative and brave solution. It took some doing but he was here to help the installers do a neat, professional job. Ductless's price was the seond lowest and they offered the best warranty.