A dresser was purchased that was out of stock. We were informed that when they recieved the dresser we would be phoned to pick it up. We recieved a call three weeks after the initial purchase date, we were originally told that we would recieve it in 4 days. We recieved the phone message after the store had closed. When we arrived at the store the next morning, we were informed that the dresser had been shipped back, that they had never recieved it, and also that it was sold. We required the dresser for our father in a nursing home. We were not impressed and asked what we could do to rrecieve one immediately. We were informed to drive to the main wearhouse to pick it up our selves. This is quite disheartning. We will never go back to Leon's again nor would we recommend it again.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?