I contacted Cascade to fix a leaking dishwasher based on the extremely positive reviews received on this site. After their service call, I see why they receive the reviews they do. It is a husband & wife team that really knows what they are doing. Very nice folks and very knowledgeable and experienced in the business. The issues were identified quite quickly. Upon review of my problem it was determined that it was not cost effective to fix my dishwasher due to the part cost and age of the dishwasher. They were realistic in the costs associated with a repair and made their recommendation as to what I should consider doing. But at the end of the day, the decision was still mine. When the decision was made to purchase a replacement they offered a tremendous amount of insight on replacement units. They also took time to talk about some of the other appliances in my house and things I could be doing to prolong the life of the units. It was very much appreciated. I felt extremely comfortable with Cascade and I am glad I called them. For the future, I know I only need to make one phone call for my appliance needs. It was a very positive experience and I share the opinions of the people on this website.
- Company Response
It was a pleasure meeting you I am glad that Steve was able to help you with your other appliances. Look forward to hearing from you ... but not too soon