Reviews

10/10

John scooped the business away from another company I was planning to go with. They were able to prioritize my job first and get me up and running with a new boiler quickly. They went above and beyond to ensure I was happy. I would absolutely use them again.

Approximate cost of services:
$8,600.00
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Company Response

Hi there and thank you for the positive review. John is one of our main guys. We take emergency cases very seriously and prioritize them. Let us know if there is anything else you need

10/10

I was extremely impressed with the professionalism and easy to deal with attitudes from all the employees from William the dispatcher to the plumber. Pricing was never a grey area...they gave me a rough idea of pricing over the phone and had a set pricing structure once on site. It was a very good overall experience. I'm extremely pleased with the service.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

**Thanks** We appreciate your review. At DrainWorks you will always receive top-notch customer service, from the moment you call our office to the completion of your repair. Our technicians will always go over the best course of action to solve your plumbing problems and will provide exact to the penny pricing before proceeding. This ensures there are no surprises or hidden fees. We value your business. Thanks again.