Worthless Warranty. Buy your windows elsewhere!
4 New windows in 2017. Bathroom hardware failed 09/20. Fleming Windows did the original installation. They would repair for a $50.00 service call although VinylBilt claims a lifetime warranty. Contacted VinylBilt direct about their so-called lifetime warranty. Seems their lifetime warranty is only for parts! After I described the issue & sent pics VB’s Service dept claimed they would sent out replacement parts on October 8th. Another email about the parts delivery came & went on Nov 2nd. Now it’s Dec 9th. Still nothing. Oh ya, VB said *they* could send out a repair tech to my location for $175.00 service call. The VinylBilt lifetime warranty is worthless, even the installer wanted $$$ to fix VB’s problems. Buy your windows from a company with a better warranty.
- Approximate cost of services:
- $2,660.00