Reviews

10/10

Once again we used Royal Basements for our home renovation projects and were extremely happy with their work. We knew after they had done our basement reno that we would use them again for our future projects. Rene and Juan Carlos are easy to deal with and very polite and professional. We had our kitchen counters and bathroom counters replaced with Quartz and they are amazing! Price was great and the installation was seamless. Rene and his team also replaced our old hardwood floors with new hardwood. From ripping out the old flooring to laying down the new floor in our entire 4 bedroom bungalow and putting in new baseboards the entire job took a week and we are extremely happy with the work. We will be hiring them again again for our next project for sure!!

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Company Response

Thanks Tina and Jeovany for your great feed back and your trust on Royal Basements.
we are more than happy it was our pleasure to do a Job for you.

Thanks again

Rene

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent from start to finish! Have already had my nieghbours use them. Thank you for your good and prompt work and response to our initial call. 10 points all around!

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Company Response

10/10

I contacted a few companies along with Ambia Windows but Tony was the only person who called me back within an half hour of me calling for information. I told him that I was looking for a new front entry door, that I needed 3 basement windows capped and that I had a broken mechanism on one of my living room windows; all of which he said his company would be able to do. Micheal called me soon after to set up an appointment and he was prompt, pleasant and knowledgeable. He was able to give us a quote during our meeting and we hired Ambia right then. Eugene the installer made an initial visit a week later and within the 6 weeks that we were told the job would be done, our beautiful new door and sidelight were made and installed; my windows capped and my window fixed!! I am very glad that we hired Ambia Windows and doors. Micheal kept us updated on everything and made sure we were satisfied. I highly recommend Ambia Windows and Doors.

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10/10

My husband and I had met with quite a few contractors before we hired Royal Basements; but right from the beginning we felt comfortable with Rene. He came to see us the day I phoned him and a day or two later he e-mailed me the outline and quote for renovating our basement. Rene and his team, Juan Carlos and Jorge were punctual, courteous and very pleasant to deal with. All the tradesmen that were part of the job were great! The job was done on time and on budget; all of our concerns and questions were answered thoroughly and with patience. Rene delivered exactly what he said he would and a bit more. We always felt that they really wanted us to be happy with the work they were doing and we were. We are thrilled with our beautiful basement which includes a fantastic new bathroom and laundry room!! Rene and his team made the renovation experience a very positive one. I would highly recommend Royal Basements.

2 of 2 people found this review helpful.
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Company Response

Thank you, Tina for trusting your home to remodel your basement.
thanks for your add and nice comments to our company

10/10

I hired Mario and his company to waterproof our leaking basement after I had gotten quite a few estimates from other companies. Right from the beginning I had a very good feeling about Mario as he was very polite and explained to me what the job entailed. His description of the job was the same as all the other companies and his price was the best. He even took the time, before I hired him, to come out and speak with my husband who had not been at the initial meeting with Mario. I am very pleased with the work that was done.....I have since checked the basement after a few rainfalls and all is DRY!! Everything that Mario said he would do he did. A good, honest company and a pleasure to deal with.

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