Chris in Leduc

I Had about 450 sq ft of hardwood flooring refinished by Craftwood Flooring Company. They did a Great Job, were reasonably priced, and on time. Would definitely recommend them or use on a future job

Very easy to deal with and quite affordable. Made my decision to use their company much easier. Selection and measurement process was seamless, prices were below what others quoted, just waiting on the install now. Update: After the install both under mount bathroom sinks cracked. Was promised they would be replaced 6 months ago. Now company not returning calls.

Planned and bought a new kitchen but found the process of buying quite frustrating. Did all the planning at home then went to purchase it and had to wait (almost 2 hours) for a kitchen designer to review it. Then had to go downstairs to pay for it and then back up to confirm.

Bought appliances online as they were on sale. All were shown to be in stock and available.My order confirmed and a delivery date chosen. 2 weeks later my order is cancelled with an email notification stating "unavailable" or "cancelled". When I called they stated they are all discontinued. It took 3 weeks to have my money refunded and the refund was processed in 4 installments. LAST TIME I will ever purchase anything at Sears. And they wonder why sales are down and they are struggling?

I hired a 3 man crew to move across town. They showed up on time, from there it was down hill. Arrived smelling of weed and then one of the three proceeded to tell me that there is a desired pace that they are expected to work. They are young and fit so if I throw them a little "something something" (cash) under the table, they'll work really fast. If I don't they'll work slow (which in turn will run up the bill). Nothing like a little EXTORTION to start the day!! I chose to ignore the request and play dumb. Once they started working I called their office and explained what had happened and requested a Supervisor come out at the end of the day (never did happen) to do the billing but not to do anything in the mean time as I did not want my belongings damaged. About 3/4 of the way through the day the same individual that mentioned the cash deal suggested that we "stop the clock" right now and that I can just pay them cash for the remainder of the day so I can save some money. I declined and once again called the office to explain what had happened. the response was a shocked and apologetic one however I feel it was more drama than sincerity. The boxes were all labelled as well as the rooms that they were to be taken to but at the end of the day they were scattered throughout the house. At the end of the day when I explained to the guys that I was not going to tip them as I don't appreciate someone trying to extort money out of me the employee that had suggested the "work fast for cash" scheme totally lost his mind and was yelling, screaming, swearing, in my front yard. He even tried to adjust the bill and add additional time onto the bill to account for the faster pace they apparently worked. he then accused me of going back on my word as he felt I agreed to pay them extra cash. He went to his truck threw his paperwork in and then drove like a lunatic through my residential neighborhood and continuing to yell and scream as he drove away. I called the owner again and when he returned my call he told me that the worker was being given some "time off" for his behavior. Let me see, extortion, theft from your company, and wreckless driving equals "time off"? Wow, next time I'll pay for a respectable company. Not a company I would recommend!