Had a furnace go down in one rental unit just was we were getting ready for a cold snap (of course). Called Susan at Jamison early in the morning the following day (Saturday as luck would have it) and she was in the office. Susan had a technician scheduled for that afternoon and provided me with updates. I was able to text her video and pictures of the problem and the technician was well informed when he arrived onsite. The tenant was very appreciative of the calls from Susan and the technician. The problem turned out to be a fried circuit board which had to wait until Monday. Once again, Susan was on top of the situation and when I called her at 8am, she had already found the circuit board at 7am. the technician was at the unit by 11am and the repairs were completed by noon. We will be using Jamison for our future hvac needs. Not only is the service exceptional, the people are honest and do the work right the first time. Well done!
- Approximate cost of services:
- $700.00
- Company Response
Thanks for the review Andrew. We pride ourselves on giving our clients the best integrity, proficiency and customer service that we're capable of, and it always makes our day to hear that it's appreciated.
Curt