12345qwert

They came out to replace our dishwasher motor and it broke again a month later. They stated on the phone that they would send someone out in 3-5 days. One month and several calls later the finally came out. They told us the part was under warranty and all we would have to pay for is labor to replace it. The informed us that the part was on back order and would contact us when it came in. Two and a half month after that and several calls later they inform us there was no record of the visit in July and our warranty had ran out. They told us there was nothing they could do. Truly disappointing and awful service from the repair technician in Waterloo. Do no use very shady and unprofessional.