Horrible experience. I rented a 20' truck 3 weeks in advance of the moving day. The location and times were confirmed. Then I entered in a loop of changes and updates to my reservation. So far it has been changed 4 times. Still haven't got confirmation that I will have a truck to move. I have spent enlessles hours tracking emails, speaking with people and being transferred from person to person. I decided to file a claim after the 3rd change to my confirmed reservation. Haven't heard back from Management yet. They overbook their trucks and just keep playing with people's time, health and pacient. HORRIBLE I cannot even write a review because in your website the link to leave a review does not even work.
- Approximate cost of services:
- $100.00
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