Our A/C unit died in early July during one of our many heat waves. Pat from Dupont came to assess our needs which he did quickly and competently and Nicole helped to expedite its installation 7 days later. The team of Sirak and Colin did a masterful job to get it done before we all melted. In early October our gas furnace required maintenance as it wouldn't start. Hussan from Dupont was sent to look into it. He got it restarted but warned that it could happen again. It was scheduled for a cleaning a week later and Ahmed the technician from Dupont when he arrived to do so examined and started it and suggested that I not waste my money since the furnace at 15 years old would likely not last the winter. He was very professional and personable and without any sales pressure explained my options. Consequently we settled on a new Carrier furnace at a very reasonable price. We were pleasantly surprised 6 days later when the team that arrived in early morning to install the furnace was Sirak and Colin once again. Naturally they again did a stellar job and worked well into the evening to finish. I would highly recommend Dupont for your heating and A/C needs and ask for Colin and Sirak for any installation.
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