Jordin Neumann in Toronto

I bought a floor model LG combo set for our bedroom. The LG was the only 24" size available so I bought it. After purchase I was told that Sears was no longer carrying the LG line but they would service it if I wanted to get an extended warranty. Why would I get a warranty on a product they no longer carried I thought? Also, the unit was missing a "stacking kit" so that the dryer would not fall off the washer. After several attempts at ordering they gave up and I gave up. No stacking kit available. Next; I had a service call exactly one month after he manufacturers warranty ran out. Sears said they would do a service call in ten days. I gave up and called another service. They came in two days and fixed the problem for now.

I purchased a new gas range from Bad Boy on Dundas St Mississauga in 2006 but before it got delivered I was told the one I had bought was not available and would instead be getting last years model. At the time I knew it was a classic "bait and switch" sales con but I needed the oven for my new home so I accepted it. Since then I have had 2 motherboards and 4 latches to replace on this horrible product. But Bad boy has lost the records of all these service repairs and can't transfer them to Whirlpool so they have a record of them. I am currently waiting for another new latch but I am no longer under warranty so I have to pay for all these repairs $1,700 and growing! Bottom line is don't deal with Bad Boy they are unprofessional.