Heritage Design designed and installed our deck in July 2017. The floorboards developed a very loud, annoying creak in the first year and we have been calling and emailing to request a fix for the last 3 years but they just ignore us. This year I sent them a video with sound so they could hear how loud it was but no response! They may design lovely looking decks but they do not respond to repair requests, despite their 5 year warranty.
- Approximate cost of services:
- $9,500.00
Was this review helpful?