Reviews

0/10

Honestly, I am the type of person who almost never writes negative reviews, but I couldn't help it this time. This was the most terrible customer service ever. Firstly, my order was delayed for almost a month and none of the company representatives even informed me. To make the situation worse, I spent almost two weeks just trying to get through to them on the phone. I was promised that I would receive a call back at least 10 times, but I never got it. So, I was spending an enormous amount of time just to get someone to answer my questions. When they were finally able to find my order, I was told that the desk color I chose was no longer in stock. Keep in mind, this was after a month of waiting without any communication from their side. This is not even the end; want to hear the fun part? When I asked them to return my money (after more calls, waiting, and hollow promises), they have still yet to return it. I was promised that the manager would call me back, because the customer service people cannot find any information, So, please find another place to buy your furniture.

Approximate cost of services:
$300.00
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