An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We decided to replace the windows in our home with Ecoline Windows and they did a great job. There were a few bumps during the installation but they were all quickly and efficiently dealt with, with excellent service. They always called and kept us in the loop about where we were in terms of windows being made, when they would be delivered, and when the inspector would be around. One of our windows was huge and 500 pounds and I was super worried about how they would get it in there but they called for the "big guy" to come when they were ready to install it and it was no problem at all. It was a good experience.
- Company Response
Thanks Bill. We're happy that the installation crew was able to accommodate your project to your satisfaction.