After purchasing a foreclosure, we had a lot of renos/upgrades that needed to be completed. I found 4-Star in the BBB directory and had to use them twice. The first electrician they sent I was not happy with - his work was OK, but his attitude and demeanor were not professional. When I called 4-Star, they were quick to replace him with a different electrician, no questions asked. That said, the quality of the work from both electricians was exemplary and the second guy even recommended some things we could do to lower our electric bill.