Chad

All around disappointing from sales to completion. Communication problems from the get go. Sales, installation manager and installers were never on the same page. 1 week late for installation,came in on friday 3pm and removed carpet and left us for the weekend without 2 floors of our house. brought 5 guys with a variety of experience and it shows in the number of duplicate boards in each room. Sales guy was on vacation for installation so no one really to talk to about issues or concerns. Broke trim throughout the site on both floor board and door trim. Addition charge of 1000$ to rip out K3 floor board that was damaged. it took the crew ~1 hr to complete this. No walk around after job was completed. Left the site by saying with "this is all we are contractually obligated to do". Took me 2 days to clean up after the work was done due to marks and scuffs in every room they worked in. Overall this was a nightmare and i would not suggest even getting a quote from them, the sad thing is we used them from a professional recommendation.

We met the folks at Accu-temp at the home show here in Calgary. They took the time to explain the basics and what they would do for us on the estimate and installation. The estimation process was very thorough explaining all he details and had photo refernces to show what the room will look like in the end. The installation process was painless over the 2 day period as the installers had the knowledge and experience. The final walk through was also very thorough showing us how to use the new theromstat, change filters and who to call and when if there is an issue. We will definately be chosing Accu-temp for our A/C installation.

These folks were recommended by a coworker. We called them up and once we talked with them they were hands down the choice out of 4 other companies. The workmanship on the windows and installation was excellent. All around this was a painless, worriless and effortless experience.