dottyj in Brampton

Had our annual furnace check (we have the heating/maintenance plan). Tech was here for all of 20 minutes told us our heat exchanger was rusty and we needed a new furnace!! I got a second opion from another HVAC company, and they were here for 2 hours doing a complete diagnostic on our furnace and AC. Furnace was fine and there was nothing wrong with the heat exchanger - it was not rusty - and he showed me. Cancelled our heating and maintenance plan with Enercare immediately. They are trying to get you to purchase a piece of equipment you do not need so they (the tech and whoever else) can get bonus $$ on their next pay. IMO Have been advised to file a complaint with CTV Consumer Watch . Sent an email to Enercare and have not heard back

We had Ziggy from the North York office in January to replace a burst pipe in the basement (emergency). We had him back this week to replace pipes/hardware under our kitchen sink which he indicated when he was here in January that they need replacing (he gave us a guote at that time which Mr. Rooter still honoured 6 months later) -it was not an emergency just something to think about. Well we got it done and I highly recommend Mr. Rooter and of course Ziggy whom I personally asked for the last visit. Excellent service. Will use again - but hopefully will not have too

AWESOME that is all I will say, words speak for themselves. Thank you CAPPS. Highly recommend, in fact a neighbour called me after you left and I gave then your credentials. Thanks again.