We moved into an old house and ordered blinds for all of our windows on our mine floor. The installers were nice, but their hands were so dirty that all of our white blinds got black finger prints all over. Most of the blinds fits pretty good, however the measurement was off and didn't fit right in our living room window. They re-ordered a new one again for us, however it didn't fit again. The sale person came to have a look and he just told me it is our house's fault....ok... I am pretty sure 50 years old houses exist everywhere and if our window isn't level they should've have known better which blinds works for the case.. It has been more than 6 months since we ordered our blinds from them. As of today, they still haven't solve our issue. I still have a blind that doesn't fit in the window and have been trying to get hold of the sale person, but no answer. I think we just need to contact BBB soon to resolve the issue for us because it is out of our control if they don't return my call for 6 months.