Ours son's house suddenly sprung a leak in first the kitchen ceiling and the the upstairs bathroom. Tony responded quickly, came to give an estimate the same day and a repair as soon as dry enough to do so. There continued to be a leak after the first repair, Tony returned the same day we called, discovered that there were issues higher up and quickly implemented a plan to deal with them. The latter part of the work required replacement of cedar shingles which Tony said he did not do but referred us to another contractor who did. The job was much bigger than we initially anticipated but can now relax confident that there will not longer be an "internal sprinkler system" as our son described it.