We had our duct work cleaned, furnace cleaned, dryer vent cleaned on saturday, may 30. The tech's name is Leonardo. He was in a huge rush, arrived at 2:10 pm was packed up and drove away by 4:10. In the process he left 3 water/dust stains on a new carpet that was installed 2 weeks ago. Also, I've had my furnace cleaned many a time and I have never had it done in less than 20 min. The dryer vent was cleaned (?) by running air through the ducts. There was fluff left behind inside the dryer and when we turned the dryer on the outside vent was plugged with what in my opinion should have been cleaned. I believe that the ducts were cleaned properly but I don't know. We are not happy with the tech, especially with the marks left behind on the carpet. My wife and I hope that something can be done about this and the tech reprimanded . I hope to hear from you as this type of work is unacceptable. At this time I would have great difficulty recommending your duct cleaning service. The contract number is 26483.
- Approximate cost of services:
- $377.44