We had Caldek install duradek and a new railing system. the issues began almost immediately. the glass in the railing kept shifting. at first Caldek was responsive and attended. but instead of admitting it was a poor install they blamed the wind and added some screws to keep the glass from shifting. They attended three times. The glass is again on the verge of falling out. Mike emailed that they would take care and even said Rick would come and fix. but that did not happen. I repeatedly asked for them to attend and was then ghosted. What has been now over a two month process to get Caldek to respond has resulted in my poor review. many of my neighbours have glass railings and none of them have issues with shifting glass. This has been a poor job to begin with and I would not recommend them.
- Approximate cost of services:
- $2,500.00