prasanna in Edmonton

I paid 800 cad to run the additional gas line to my kitchen range from basement. I ask for the permit they said we don’t need any permit and walked away with the money . I came to know from one of my friends that we need permit to run the line . It means they took the money and put me in problematic situation. The worse part is I keep calling three phone numbers to ask them about it no one is ready to pick up the call . I try to email 3 times and haven’t received any reply from them . They just need money . No customer satisfaction