Reviews

7/10

I own couple investment properties in the lower mainland area, they are all occupied by tenants. I arrange cleaning company to perform cleaning services on a regular basis. This time when I heard a advertisement from coit, I phoned and ask them to clean one of my investment property. They arrived and talked to the tenant and cleaned the carpet and also sofa as well. The service was pretty good. Things are cleaned but the price is not that good I hope it could have been cheaper.

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Company Response

Dear Edmund,

Thank you for taking the time to review your recent experience with Coit. We appreciate all reviews, especially ones such as yours as it gives us the opportunity to continually improve and make each customer transaction that much better than the last. I am very happy to hear your service was good and the work was done to the Coit quality standards.

One thing we do offer to all of our customers is a free, no obligation in home estimate before the cleaning is completed so our consultant can go through the price with you and explain all of our cleaning methods. I am sorry if this wasn't offered to you. If you could kindly contact me at 604-296-4000 I would be very happy to go over the paperwork with you and we can take a look at the pricing together. We pride ourselves in our Customer Service and guarantee our customer's satisfaction. I feel very confident we can make this right for you.

Regards,

Andrea

10/10

The third floor shower tub leaking and causing water damage to the second floor ceiling and to the first floor garage ceiling as well. They cleaned and replaced the ceiling and now it looks like nothing happen. Also they cleaned the mold and dried the dry wall before they put the new piece to seal it.

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